COMMON ILOK2/ILOK3 FREQUENTLY ASKED QUESTIONS
Why don’t I see my license deposited in the iLok Manager?
We BIND to iLok’s using the serial number just like any other USB Device. So it will NOT show up in the iLok Manger ever. Not to worry, it will not mess with other iLok software cuz we just read the serial number of this device at basehead launch only to unlock the program.
I switched to a new system and basehead is not seeing my iLok now.
So for every new system…
First….Plug in the iLoks. (You have NO idea how many people forgot to do this)
Then ‘Download’ your iLok .key file from your ‘My Licensers’ page and drop it this folder.
~Documents/basehead/Licenses
I forgot where I saved my version .key file to that I applied to my old PC/Mac.
If you applied it on a system in the past, you can find it here ~Documents/basehead/Licenses
Just copy this file to the new system in the same location.
You can also re-download it from your ‘My Licenses’ page also at anytime.
What if I loose my iLok or it gets damaged?
follow the instructions at the below