How to migrate my settings, perferences and presets to another PC or Mac?

All your .settings files. are are all located here…

WINDOWS:

How can I speed up and optimize BaseHead PC?

1. Build all your waveforms for all your files and maybe cache them on your local drives. See the manual on Waveform Caching in the Actions menu
2. Set you ‘Max Files Returned’ to a lower number like ‘4000’
3. Shut off all fields on the Results List you don’t care about. (Right Click the header to see field choices)
4. Disable and limit any search [fields] you don’t care about in the Main Search Box.
5. Disable Deep Character Search to improve searching speeds.
6. NEVER run a DataBase file from a network location as this will cause both slow performance and possible corrupt database. Using network based files is fine, just make sure your database file is on a local drive and use the built in Database Sharing/Sync feature instead found the Options/Manage Databases section instead.

How do I fix a Waveform Cache that never rendered fully?

If you notice that when you click on the waveform that it will jump to the wrong location this is caused by a corrupt waveform .wf file but it has a simple fix…..just press (F5) to re-draw it.

I have issues with WAVES Plugins?

1. I can’t move the controls and knobs on some of my WAVES Plugins?
Try holding Ctrl when clicking to see if that helps.  It should.

2. WAVES plugins do not display the GUI correctly, it appears very small.
This is a known issue and Waves have stated this is addressed in v12 of Waves plugins. You will need to update or look into running Waves using a compatibility modeTry holding Ctrl when clicking to see if that helps.  It should.

BaseHead is crashing on macOS on certain files while Importing or playing them.

Check if the files are LOCKED.  If so, un-lock them by….

1. Using Finder, the top level folder of those files that you want to unlock. Switch to List View mode (cmd-2)
   You should now see a finder pane containing only those files and folders that you want to unlock.
2. (CMD+A) to Select All.
3. Open all the sub-folders. With all selected, opt-command-right arrow to open up all the children.
4. (CMD+A) to select all
5. (Opt+CMD)  To bring up the single pane inspect
6. and select ‘Unlock’

My searches and network transfers are slowwww?

If you have SMB and AFP both active on macOS….disable SMB to see if that helps.

See this article for more info
http://www.debugginlife.com/solved-very-slow-file-transfer-on-mac-shares-smbafp/

basehead connect keeps loosing its connection when on an AUX track in Logic

Logic Pro required basehead Connect to be on the main Output of the mixer to work correctly.  If you put it on an AUX track, once Logic loops and if BH is not playing then connection will be cut.  Source Nexus has the same problem and if they haven’t figured it out already, it’s definately a Logic issue as they are the king of audio streaming plugins.

I have Finder or Spotlight comments in files. Why don’t I see them after Import?

Most likely the files are on network drive.  The Apple supplied API we use doesn’t support non-local volumes.