Posted by Jason | Jan 11, 2023 |
BaseHead won’t launch or launches in Demo mode even after I drag in a valid License It is most likely you have not allowed the correct permissions for BaseHead. Check Security & Privacy settings on Mac and see if you...
Read MorePosted by Jason | Jan 11, 2023 |
I know I have Finder or Spotlight comments in some files. Why don’t I see them after Import? Most likely the files are on network drive. The Apple supplied API we use doesn’t support non-local volumes. ...
Read MorePosted by Jason | Jan 11, 2023 |
WAVES plugins do not display the GUI correctly, it appears very small This is a known issue and Waves have stated this is addressed in v12 of Waves plugins. You will need to update or look into running Waves using a...
Read MorePosted by Jason | Jan 11, 2023 |
I can’t move the controls and knobs on some of my WAVES Plugins? Try holding Ctrl when clicking to see if that helps. It should. ...
Read MorePosted by Jason | Jan 11, 2023 |
I have a bunch of SDII that aren’t importing? In version 5.x Apple forced us to drop support for this ancient format and files without extensions as a whole. No 64 bit application will be able to use them so start...
Read MorePosted by Jason | Jan 11, 2023 |
My searches and network transfers are slowwww? If you have SMB and AFP both active….disable SMB to see if that helps. See this article for more...
Read MorePosted by Jason | Jan 11, 2023 |
BaseHead is crashing on certain files while Importing or playing them. Check if the files are LOCKED. If so, un-lock them by…. Using Finder, the top level folder of those files that you want to unlock. Switch to List View...
Read MorePosted by Jason | Jan 11, 2023 |
Defaulting Preferences (mac) Doing a prefs wipe or setting wipe does not delete your database, groups or collections, just any settings you have made to the program and is usually the first recommendation if you are having...
Read MorePosted by Jason | Dec 11, 2022 |
Is there a way to override the stock keystrokes fired into a DAW when set to a generic Target App? Yes, create a file named ‘keysOverride.txt’ in your settings folder at MyDocuments/BaseHead 5.x Once you create...
Read MorePosted by Jason | Dec 11, 2022 |
Dragging files between BaseHead and another application/explorer isn’t working or doesn’t correctly place You may be running BaseHead or the other application as Administrator. Disable BaseHead and other...
Read MorePosted by Jason | Dec 11, 2022 |
I’m getting a ReWire Error Code #3 (ReWire channel setting error code 3) Try running BaseHead ‘As Administrator’ OR shut your UAC off...
Read MorePosted by Jason | Dec 11, 2022 |
Why after importing the drive letter is different and the files say they are Media Offline? One of two reasons… Either your “Drive ReMapping” is enabled OR one of your drives is a clone of another so that both...
Read MorePosted by Jason | Dec 11, 2022 |
How do I fix a Waveform Cache that never rendered fully? You’ll notice that when you click on the waveform that it will jump to the wrong location. Hit F5 to re-draw it and fix this...
Read MorePosted by Jason | Dec 11, 2022 |
When I try and drag any file from BaseHead or my Desktop to my DAW (Especially Pro Tools) it doesn’t work? You need to shut your UAC off to fix this. It’s a known bug reported by Avid and that is their official...
Read MorePosted by Jason | Dec 11, 2022 |
BaseHead quits immediately after seeing the splash screen. How can I fix this? 1. Try going to this super hidden folder and delete all files instead to fix this:C:\Users\AppData\Roaming\wyUpdate AU NOTE: it’s super...
Read MorePosted by Jason | Dec 11, 2022 |
Resetting BaseHead Options page settings? If you have issues with audio playback settings or just need to set the BaseHead Options page back to default you will need to delete / rename the User.config file: ..\Documents\BaseHead...
Read MorePosted by Jason | Dec 11, 2022 |
How can I speed up and optimize BaseHead PC? If you want to get the best performance out of BaseHead you can try some of the following: Build all your waveforms for all your files and maybe cache them on your local drives. See...
Read MorePosted by Jason | Dec 11, 2022 |
How do I Default BaseHead Preferences (PC)? There may be some cases especially after an update where new features are added when you may need to “trash” your BaseHead preferences to solve an issue. Doing a prefs wipe...
Read MorePosted by Jason | Nov 21, 2022 |
I see the error “.ptx file location not indexed” when opening a Pro Tools session with “Follow Session Folder” This is because the location of your Pro Tools session is not in a location indexed by...
Read MorePosted by Jason | Nov 21, 2022 |
The BaseHead ReWire Device isn’t showing up in Pro Tools? Go to Users<user>AppDataRoamingAvidPro Tools and delete the file named InstalledAAXPlugIns PT will then re-scan for the ReWire.dll and it should show up...
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