Category: FAQs

Dragging file into Pro Tools results in just noise

Dragging file into Pro Tools results in just noise? This is usually due to the file being released on the PT timeline before BaseHead has finished transcoding it.  When DnD a file to PT it is important to hold the file until you...

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My Changes Are Not Saving to Database

My Changes Are Not Saving to Database Common reason for this is you are running your database from a network location or from a “Cloud Synced” folder such as iCloud, Dropbox or GDrive. It is HIGHLY recommended to not...

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Spot to Track (S) is not working

“Spot to Track” doesn’t seem to be working. No error message and it looks to work, but no file appears on the Pro Tools Timeline after press “S” Here is a checklist to be aware of when using Pro...

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Pro Tools Setup / Workflow Videos

macOS Pro Tools Setup / Workflow [Video] If you are just getting started and want a quick setup video or workflow example on using BaseHead with Pro Tools check these videos to get started....

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Some keyboard shortcuts or functions don’t work

Some keyboard shortcuts or functions don’t work Security Preference settings in macOS can sometimes become out of whack and may need a forced refresh. If you find that some operations in BaseHead are not working (some...

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