Category: macOS General FAQ

Some keyboard shortcuts or functions don’t work Security Preference settings in macOS can sometimes become out of whack and may need a forced refresh. If you find that some operations in BaseHead are not working (some...

BaseHead audio is extremely distorted when I click sounds If you have an Apollo interface or similar it may be related to the setup of “Virtual Outputs”. Try using a Channel Offset (in the BaseHead Audio Options...

BaseHead won’t launch or launches in Demo mode even after I drag in a valid License It is most likely you have not allowed the correct permissions for BaseHead. Check Security & Privacy settings on Mac and see if you...

I know I have Finder or Spotlight comments in some files. Why don’t I see them after Import? Most likely the files are on network drive.  The Apple supplied API we use doesn’t support non-local volumes.  ...

WAVES plugins do not display the GUI correctly, it appears very small This is a known issue and Waves have stated this is addressed in v12 of Waves plugins. You will need to update or look into running Waves using a...

I can’t move the controls and knobs on some of my WAVES Plugins? Try holding Ctrl when clicking to see if that helps.  It should.  ...

I have a bunch of SDII that aren’t importing? In version 5.x Apple forced us to drop support for this ancient format and files without extensions as a whole. No 64 bit application will be able to use them so start...

My searches and network transfers are slowwww? If you have SMB and AFP both active….disable SMB to see if that helps. See this article for more...

BaseHead is crashing on certain files while Importing or playing them. Check if the files are LOCKED.  If so, un-lock them by…. Using Finder, the top level folder of those files that you want to unlock. Switch to List View...

Defaulting Preferences (mac) Doing a prefs wipe or setting wipe does not delete your database, groups or collections, just any settings you have made to the program and is usually the first recommendation if you are having...

Setting Up Rewire, Source Nexus or SoundFlower (macOS) You may need to setup audio routing out of BaseHead into a DAW in order to use both BaseHead audio and your DAWs audio at the same time. There are many different ways to do...

MACOS SECURITY PREFERENCES Since macOS 10.14 the security preference settings are very important when you need to use BaseHead with another application and often are the source of most issues with Spotting or transferring files...