New My Licenses Section:
you now can view your present and past license files here to Download, Re-Download over and over..
Coming next will be the ability to Manage, Upgrade, De-activate and Active them without the need to contact us via email first.

So excited for this! 😉

IMPORTANT: If you just placed and order you’ll need to follow the instructions on the POST ORDER PAGE to send us a request file first and once it’s received and processed we will automatically place your license here and notify via email when they are ready for download.

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General Info

Installation & Extra License Info

Click the box below that matches your license for specific extra info for the type of authorization you use.

CMSTICK USERS


If you haven’t received your license already you will see a ‘Download’ button above.  Click that to get your Update file and then drag and drop it to the CodeMeter Control Center to add to or upgrade your license on your CmStick or Ignition Key.

Then start launching BaseHead-CM instead of the 5.x demo version since you now have a permanent license.  All three editions now use this same EXE now and features/add-ons are unlocked based on the licenses found.

macOS Users:
The above CCC is only installed when you check to install -CM version from the full installer so make sure you’ve done that first otherwise it might be missing on your system.

 

NOTE: Since these licenses are physically written to a CmStick, once you download the update file from above and apply it, this page is mainly just here for looks.  We will try and keep it in sync with what is on your CmStick current, but if you ever want to browse the licenses directly on your CmStick just open the CodeMeter Control Center and press the bottom right ‘WebAdmin’ button to see what is on it currently.

5.x Licenses (Non-CMStick Users)

Starting in version 5.x we use a new .key file system for non-CmStick Users.  The includes USB Flash drive, iLok and System bound licenses.  This .key file needs to be installed on each rig you plan to use BH on with your USB Flash Drive or iLok.  Simply

First save off your .key file somewhere save (preferably in the cloud) cuz you’ll need it in the future for every new system your work on.
Do NOT loose it! 

Next, Launch BaseHead or Injector and click the ‘Register’button to show the Registration Panel again.

Then simply Drag and Drop your license .key file to the right side area that says
“Drop License .key file HERE!!”

You “should” get a success message after that and the label on the ‘Register’ button should change to ‘Registered’. 
Done and Done!

Doing an Internal Upgrade or Support Plan Extension or the above doesn’t seem to work?
You can also manually just copy the .key file to OR retrieve it from this location…
~Documents/BaseHead 5.x/Licenses

USB DEVICE USERS: This license file is not being written physically to your iLok or USB Flash Drive and needs to be installed on each system you plan to use it with BaseHead after you run the Full Installer so save it somewhere safe!

 

iLok USERS PLEASE READ: Your license will appear NOT appear in the iLok Manager since it’s bound via it’s serial number burnt into license file, so please don’t send us an email asking why you don’t see it there  😉
Read the  iLok FAQ if you need to know more how this all works.

 

System Bound Users!:
if your wanting to change rigs your are bound to cuz of a reformat or you replaced an old system you’ll need to send a new License Request so we get the new serial number. We will then add your old serial number to the KillList in a about a week after issusing the new license.  Soon we hope to have this process all fully user-managable  😉

4.x Licenses (Non-CmStick users)

Version 4.x License Important Info:

 

Old version 4.x Licenses that are bound to USB Flash Drives, iLok’s or System Drive are authrozied by using the License Apply application.  Once downloaded from above, extract and run the installer to install the Custom plugin that runs using the CM Runtime that binds BH to your device you have chosen.  If you having issues re-applying your license then see the FAQ for more info.

macOS users:
It’s highly recommended for all 4.x macOS users to upgrade to version 5.x cuz Apple keeps breaking this older system with each update they do recently causing major headaches for all.  Also TimeMachine restores will now almost always break these licenses each time so best to upgrade to 5.x if when you get a chance. See the FAQ for more info how to fix that.

NOTE: we are not writing new or replacement 4.x Licenses anymore.  So if you lost your USB Drive or iLok it was bound to you’ll need to upgrade to 5.x to get a new license unfortunately.  We stopped paying Codemeter for the ability to write these old style licenses that broke way to often for us so we had to move on to a better system.  Sorry!  8(

In macOS I’m getting an error with License Apply saying is damaged and can’t be opened?

This is super poor error message by Apple cuz it just doesn’t recognize this version of License Apply you have.
Two ways to fix this….

  • Use an unzip utility like Keka to unzip the package instead of the built in macOS can resolve this OR…
  • Go to your System Prefs/Security Privacy and in ‘Allow apps downloaded from:” check ‘Anywhere’
    click THIS PAGE for step by step instructions.

For more FAQ’s and other 4.x licensing issue troubleshooting see GO HERE.

Licensing Troubles?

See THESE PAGES for you specific license to get some help first.  If still stuck fill out a Support Ticket so we can help you out.
Please never email anyone direct for support!  Always use the Ticket System  😉

Thx!

======  NOT SEEING SOME OR ALL OF YOUR LICENSES LISTED ABOVE?  ==========
Fill out the form below and we will deposit your older license(s) when we get a chance and you will be notified when they are availble on this page.  If you already filled this out once and not seeing it here yet, re-fill it out and re-submit it cuz something might have slipped thru the cracks cuz it should be here already if you requested previously it and it’s not a brand new order   😉

NOTE: No need to fill out a License Deposit request below if you plan on purchasing an upgrade in the next week or so.  Just purchase the upgrade and we will deposit the old and new licenses after the purchase of the upgrade.