OLD License Deposit Request

If you are not seeing an old license in your account ‘My Licenses’ dashboard, then fill out the form below.
and by Old License, we mean licenses that were purchased before the year 2021 when we didn’t have user accounts. If you purchased your license after 2021 then you are probably logged into the wrong account an have a second account with another email that your license is attached to, so try and sort that out first.

If you still can’t find, provide all the info below AND SOME and please be patient cuz it’s a manual process to dig thru old spreadsheets and the many shopping cart system we used in the past. You you includ a CmStick Serial number or pasted License .key file will also help.

Did you Just place a new order?
If so, then your in the wrong place! 8)
Instead see the Instructions on the POST ORDER PAGE that was sent to you via email after you purchase was completed.

If you purchased a FREE License then see the videos on how how to authorize a FREE License at the bottom of this page.

Old License Deposit Request

"*" indicates required fields

User Name*

This field is hidden when viewing the form

Email*

Type your Full Name*

Order Number

If you have your old order number please list it.

Company

Alternate Emails

Type as many emails comma spaced here that possibly the order was placed under, including re-sellers.

Which version did you purchase that is missing from your account?*

This is NOT for basehead 2024 FREE Licenses! Read how to create those on the basehead FREE Product page.

Any other info you can provide to help locate the OLD order that purchased the license.

This is NOT for basehead 2024 FREE Licenses! Read how to create those on the basehead FREE Product page.

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Email

This field is for validation purposes and should be left unchanged.