support-new CREATE SUPPORT TICKET Tell us about your problem below. Currently we are NOT accepting Feature Requests. "*" indicates required fields Type of Problem * Select... Bug Report License Issue How-To Question Feature Request Other Product * Select... basehead Database Sharing and Sync LAN License Server Subject * Short Description of a Singular Issue * 0 of 450 max characters Check Existing Solutions Additional Information Needed Please provide these details so we can help you faster. Edition * Select... FREE (No Support) Trial Lite Standard Ultra Build number * Numbers and dots only (ex. 2026.01.14) The FREE Edition does NOT include support. Please upgrade to a paid edition to receive support assistance. Platform * PC Mac OS version * Win 10-11 and macOS 11 (or higher) are the only supported OSes now. DAW (if applicable) Attachments 📎 Click to select files or drag & drop Accepted: JPG, PNG, GIF, PDF, TXT, LOG, ZIP, XML, EVTX, EVT, RTF. Max 10MB per file, 4 files max. Video or Large File Links For files over 10MB, upload to Dropbox, Google Drive, YouTube, etc. and paste the share link here. Your Name * Email Address * Submit Ticket Submitting Your Ticket... Please wait while we process your request.
