support-new CREATE SUPPORT TICKET Tell us about your problem below. Currently we are NOT accepting Feature Requests. "*" indicates required fields Type of Problem * Select... Bug Report License Issue How-To Question Other Product * Select... basehead DSS LAN License Server TEAMS TWEAKER Subject * Short Description of a Singular Issue * 0 of 450 max characters Check Existing Solutions Additional Information Needed Please provide these details so we can help you faster. Edition * Select... FREE (No Support) Trial Lite Standard Ultra Build number * Numbers and dots only (ex. 2026.01.14) The FREE Edition does NOT include support. Please upgrade to a paid edition to receive support assistance. Platform * PC Mac OS version * Win 10-11 and macOS 11 (or higher) are the only supported OSes now. DAW (if applicable) Attachments 📎 Click to select files or drag & drop Accepted: JPG, PNG, GIF, PDF, TXT, LOG, ZIP, XML, EVTX, EVT, RTF. Max 10MB per file, 4 files max. Video or Large File Links For files over 10MB, upload to Dropbox, Google Drive, YouTube, etc. and paste the share link here. Your Name * Email Address * Submit Ticket Submitting Your Ticket... Please wait while we process your request. Share this: Share on Facebook (Opens in new window) Facebook Share on X (Opens in new window) X Share on Bluesky (Opens in new window) Bluesky Share on LinkedIn (Opens in new window) LinkedIn Share on Mastodon (Opens in new window) Mastodon Share on Telegram (Opens in new window) Telegram