Thanks for Purchasing a MaintenaNce Period or Support Plan Extension!
Your purchase helps keep the BaseHead Project alive and helps fund all the fixes needed to chase after DAW and OS changes thrown at us constantly. Plus it funds the next Bad Ass things we plan to add! 😉
USB Device/iLok or System Drive Licenses:
If this order was initiated via the ‘My Licenses’ page you should already see your upgraded license in your account and no need to wait for the order to be processed. Go there and Click the ‘Download’ button to get your updated .key file.
Then launch BaseHead and click the ‘Register’ button from the Start Screen
and then in the Offline Activation section drop this .key file on the button that says…’Drop License .key file HERE!’ and you “should” then get a message your are Authorized and Ready to Rock yo! 😉
CodeMeter CmStick/Network Licenses:
If you have already extended your Maintenance Period in the past, we probably have your CmStick context or License file on hand already and don’t need anything from you, BUT if this is your first time extending your Support Plan or upgrading to the latest version then send us a new License Request by following the steps below.
Download License Request v4.0 at these links.
After you’ve launched it, select the CmStick option and press the ‘Create File’ and send the file it creates to firstname.lastname@example.org with your order number from the email that is in your BaseHead, LLC account. Once we receive it and write the license into your account you will be emailed a notification how to retrieve it.
Important: CmStick and CM Act users need to install and launch the -CM version from the full installer.
Ran into some Issues or need some help with Licensing?
Send an email to email@example.com with your problem and we will sort you out as soon as possible. 😉
Non-licensing problems should follow the links below instead to get help.
Some things to bookmark below….
While you are waiting join the NewsLetter below, so you don’t miss out on any groovy updates. 😉