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General Licensing FAQ

 

This section covers most general license questions.  

 

--- Frequently asked questions ---
How do I deactivate/move a license to another PC/Device?

It is now possible to self-manage your license and easily move it from one activation device to another or re-generate a new license if you have upgraded or switched computers. If you need to update your license for a new computer, switch from ilok to SystemID activation or manage your license in any way, this is all now easily possible via your account without having to send requests or wait for us to do it. It takes just minutes so you can stay productive!

Firstly, open the License Request utility and select the method you want for activation (note if you would like a cloud activation you need to do this from your account page).

Copy the serial that is generated

On the My Licenses page click the “Deactivate” button for your license (select the correct one if you have multiple licenses) then click ‘Activate” and paste in your newly generated serial.

Once activated, download the new key and place it in the ..\Documents\BaseHead 5.x\Licenses folder, deleting your old key first.

NOTE: You can deactivate and reactivate licenses at any time without limitation to allow you to easily switch systems or devices when needed.

How to Remove a v5.0 USB Window License

This information is for version 5.0 ONLY for Windows PC’s (Non-CmStick users)
5.1 and higher uses a new .key file system

To manually remove a USB Device bound license, from the CodeMeter Control Center, follow the steps below:

PC:
Open up a command prompt and enter this (Replacing the container number with the one you want to remove)

“C:\Program Files (x86)\CodeMeter\Runtime\bin\CMU32” –delete-cmact-license –serial 130-304400587

 

Mac and Linux:
Open terminal and enter this (Replacing the container number with the one you want to remove)

Cmu –delete-cmact-license –serial 130-304400587

USB device locking info & troubleshooting (V5.0+)

License Information & Troubleshooting – version 5.1 (Non-CmSticks)

NOTE: With the start of version 5.0 and 5.1 PC we introduced a new License.key that no longer uses the CodeMeter Runtime.

If you are running 5.0 for PC then request a new license file for this new system.

This new system is should be fairly trouble free.

The main thing to note is you have to install your License.key that was mailed to you on each system you plan to use it on if you choose to bind to a USB Device, iLok or your System.

Steps:

1. Install BaseHead
2. Drop the License.key file on the right side of ‘Register’ Panel…..Done!

This is explained in detail on the License Apply Page

How to manually remove or install a USB/Ilok bound plugin

The document explains where we install the License Apply plugin for version 4.x so you can either remove it or in some case have to install it manually.

Version 5.x users, none of this applies to you cuz we re-did this system completely in version 5.x.

Manual Plugin Removal Process

First up is the manual removal process.
The Windows plugin location is here:

C:\Program Files (x86)\Common Files\WIBU Shared\Plugins\5000538

For macOS the location is here:

<System Drive>/Library/Application Support/CodeMeter/Plugins/5000538

The plugin is two grouped files…..One .dll and  one .wbc

both will have the same serial number embedded in the name of your USB Flash drive or iLok.
If you can’t find these files then your are probably in <user>/Library instead of the System Library folder.

Locate the plugin pair you no longer need and delete it.  If you have multiples installed and are unsure what serial numbers to delete then use License Request to help figure that out or look at the XML files inside the License Apply package you want to kill off.

TIP: If you are getting a file locking error then you’ll need to kill the CodeMeter process located in the CM Control Center on PC.

On macOS it’s in System Preferences:

Now that you have the files deleted….Restart the CM Process and then look at the CM Control Center and you will see the old license with a red broken symbol like this.

This won’t hurt anything, but if it annoys you to look at do the below steps….

PC:
Open up a command prompt and enter this (Replacing the container number the one you want to remove)

“C:\Program Files (x86)\CodeMeter\Runtime\bin\CMU32” –delete-cmact-license –serial 128-12747072

Mac and Linux:

Open terminal and enter this (Replacing the container number the one you want to remove)

Cmu –delete-cmact-license –serial 128-9827899

It should all be cleaned up now…..Done and Done!   8)

===================================================================================

Manual Plugin Install Process

To do a manual Medieval style install cuz maybe something is not working with the License Apply package you were sent…

PC:

Open the License Apply package and go to the ‘files’ folder 

Copy the two plugin files that begin with 5000538 to here

C:\Program Files (x86)\Common Files\WIBU Shared\Plugins\5000538

The last step is to manually drag the CustomBinding.WibuCmRaU file from the ‘files’ folder to the CodeMeter Control Center.

Hopefully you don’t get an error and see the license appear after.  If not, create a support ticket to resolve this.

Done and Done!

————————————————————-

Mac:

For macOS the two plugin files can either be in a subfolder named “‘files’ like here….

But if you have a newer version, you won’t have this folder there and instead you’ll need to right click License Apply.app select “Show Package Contents” and go to Contents/Resources/files

Then locate and copy the two files that begin with 5000538 to this location

/Library/Application Support/CodeMeter/Plugins/5000538

The last step is to manually drag the CustomBinding.WibuCmRaU file from the ‘files’ folder to the CodeMeter Control Center.

Hopefully you don’t get an error and see the license appear after.  If not, Create a support ticket to resolve this.

Done and Done!

Setting up a Raspberry Pi License Server for a CodeMeter CMStick

Many users in the past asked me if it it’s possible to hang a CmStick on a NAS to avoid having a fully blown always on PC/Mac hosting the LAN based dongle.

The problem with NAS units is they don’t have a version of Linux on them your can install the CM Runtime onto.

Fortunately a $35 Raspberry Pi unit does!

BaseHead user Antonio Muñoz got it working so I will share his info with you here  8)

“Hi Steve, finally I got it work like a charm!. Few steps are required, but with some help from Wibu support it was really easy.

I’ve purchased a Raspberry Pi 3 Model B+ kit with case, power supply and sd card with OS Raspbian preinstalled. Then installed CodeMeter Runtime for Raspberry (I send you the link)
https://www.wibu.com/downloads-user-software/file/download/4789.html

Once you’ve got the package installed it’s just a matter of calling the runtime. The easiest way to call the WebAdmin is by opening the page “localhost:22350” in browser on the raspi (for instance, chromium).It’s amazing how this cheap machine works and the amount of things you can do with it!

Hope it helps!

There you have it.  It’s possible to set up a cheap, always on and lower power license server for a CmStick.

Download the following PDF for more info and below are some screenshots from Antonio:

CodeMeter Network Licenseserver on Raspberry Pi

FYI…this is the unit he purchased

https://www.kubii.es/kits-raspberry-pi2-pi3/2121-starter-kit-oficial-pi3-kubii-3272496009998.html

CodeMeter Setup Info

If you are a new CmStick user or need to get setup initially see the New User Setup info Here

NOTE: This Article is very old but left here cuz might have some info you might need.
Other articles cover this same info in newer detail.

The Codemeter runtime software in installed with all full installers if you choose a non-demo version during the install process. You can always get it ala cart HERE.

When it’s installed you’ll see a little new icon in your system tray.

This is where you will see what sticks are connected to this system and events and you can update the firmware also from here.

(You will NOT see your licenses here in the Control Center License tab like you’d expect)

The WebAdmin is where you actually will see what licenses are on your CmStick

Click the button to launch it from the Control Center and go to Content/Licenses to see your purchased licenses

ADDING A LICENSE TO AN EXISTING CMSTICK:

If you already have a CmStick and need to add a license to it that you ordered, then you need to generate us a Context file and send it to us after you purchase your license.

All the info on how to do that is  HERE

 

STEPS TO SETTING UP CODEMETER IN A NETWORK ENVIRONMENT:

A video walk thru how to set up a dongle on a Windows Home server with a mac client connecting to it
Watch Now!

Since you are a Codemeter customer now you can also contact their support at support@wibu.us

They are super helpful with codemeter setup.

[VIDEO] SETUP CODEMETER TO ACCESS YOUR LICENSE THRU THE WEB!

HOW TO REMOVE THE CMSTICK FROM SHOWING UP AS A DRIVE?

First off you’ll need a CmStick with a serial number of 2-xxx
It has to start with a “2-” or “3-“
Then Install the Codemeter Runtime 5.0 or higher from the website
http://codemeter.com/us/service/downloads.html 
Then upgrade the firmware to 2.02 or higher from the Codemeter control center.

Windows: 

  • Open a command prompt and cd into the directory where the cmu32.exe is.  
    Usually 
    cd C:\Program Files (x86)\CodeMeter\Runtime\bin
  • Type: cmu32.exe –set-config-disk HidCommunication –serial 2-2831193
    but use your serial number instead!!  8)
  • Unplug the dongle and re-plug it in to no longer see it in Explorer as storage but instead it’s a HID USB device now
  • To set it back to a Mass Storage Device do this (using your serial):
    cmu32.exe –set-config-disk MsdCommunication –serial 2-2831193

Mac: 

  • Open terminal and type: cmu –set-config-disk HidCommunication –serial 2-2831193
    but use your serial number instead!!  8)
  • Unplug the dongle and re-plug it in to no longer see it in Finder as a volume but instead it’s a HID USB device now.
  • To set it back to a Mass Storage Device do this (using your serial):
    cmu –set-config-disk MsdCommunication –serial 2-2831193
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