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[Solved] Basehead stuck on launch


Posts: 1
Customer
Topic starter
Joined: 3 years ago

Hi,

For quite some time I have Basehead stuck on launch, only showing the "Launching BaseHead" message. It won't continue...
After restarting my computer it works again, but if I encounter a hang or anything else it keeps giving me this message again (see attachment). How can I fix this?

I have already inspected the debug log, but nothing I can find which could be suspicious. This is what's in it before showing the message:

15/04/2022 1047 BaseHead Ultra
15/04/2022 1047 Build Number: 2021.12.27
15/04/2022 1047 macOS version: 11.6
15/04/2022 1047 BH Boot - 3
15/04/2022 1047 BH Boot - 3.0
15/04/2022 1047 BH Boot - 3.2
15/04/2022 1047 BH Boot - 3.3
15/04/2022 1047 BH Boot - 3.4
15/04/2022 1047 BH Boot - 4
15/04/2022 1047 BH Boot - 5
15/04/2022 1047 BH Boot - 6
15/04/2022 1047 BH Boot - 7
15/04/2022 1047 BH Boot - 8
15/04/2022 1047 BH Boot - 9
15/04/2022 1047 Check Permissions 00: Starting...
15/04/2022 1047 Check Permissions 01:
15/04/2022 1047 Check Permissions 02: >>> iCountFound=0
15/04/2022 1047 Check Permissions 03:
15/04/2022 1047 Check Permissions 05:
15/04/2022 1047 Check Permissions 06: Accessibility-YES
15/04/2022 1047 Check Permissions 09:
15/04/2022 1047 Check Permissions 10: App Name=Pro Tools
15/04/2022 1047 Check Permissions 11:
15/04/2022 1047 Check Permissions 17:
15/04/2022 1047 Check Permissions 18:
15/04/2022 1047 Check Permissions 19: bFound=0
15/04/2022 1047 Check Permissions 20:
15/04/2022 1047 Check Permissions 21:
15/04/2022 1047 automationConsentForBundleIdentifier 01:
15/04/2022 1047 automationConsentForBundleIdentifier 02:
15/04/2022 1047 automationConsentForBundleIdentifier 03:
15/04/2022 1047 automationConsentForBundleIdentifier 04:
15/04/2022 1013 bassInit: Default audio device 'Default' has the number = 1
15/04/2022 1014 ---------------------------------------

Any ideas how to fix this?

Screenshot 2022 04 15 at 10.14.06

 

 

 

1 Reply
Posts: 298
Admin
Joined: 2 years ago

For support issues, please first check through the knowledge base for solutions: 

Knowledge Base

If you are unable to solve your problem, open a support ticket

https://baseheadinc.com/index.php/having-issues/

 

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